Privacy Policy

1. Introduction

Basandor Solutions ("we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at basandor.dev.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, and message content when you submit our contact form.
• Usage data — pages visited, referral source, browser type, device information, and interaction data collected through our analytics system.
• Cookies & similar technologies — we use cookies to remember your preferences (e.g. theme, consent choices) and, with your consent, to collect analytics data.

3. How We Use Your Information

• To respond to your inquiries and provide requested services.
• To improve our website, content, and user experience.
• To analyze aggregate usage trends and site performance.
• To comply with legal obligations and protect our rights.

4. Analytics & Consent

We use a self-hosted analytics system. Analytics data is only collected after you provide explicit consent through our cookie banner. You can withdraw your consent at any time by clearing your cookies or updating your preferences.

5. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share data with trusted service providers who assist in operating our website, subject to confidentiality agreements. We may also disclose information when required by law.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Analytics data is retained in aggregate form and does not personally identify you.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise any of these rights, please contact us at the details below.

8. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.

10. Contact Us

If you have questions about this Privacy Policy, please reach out through our contact page.